Creative Wall Quilts is here to provide a convenient and pleasant shopping experience for our customers. It is our policy to confirm each order with an email and follow up with another email that contains your pattern or patterns purchased.  Depending on the number of patterns purchased, multi emails my be required. We accept returns ‘no questions asked’ within  7 days of the purchase date. After that period, no returns will be accepted. Our shopping experience is designed to allow you to purchase patterns using your Visa, MasterCard, or PayPal online. Our site is completely secure. Should you feel uncomfortable with the online process, you may email or call with the item number you wish to purchase, and we will be happy to handle your transaction in that manner. 

Creative Wall Quilts wants you to be satisfied with your purchase. You may return an item for refund or replacement within 7 days of the date the email was sent.

We cannot be responsible for lost or misdirected returns, so please be very careful in entering the correct return email address information. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

Return merchandise to:

Creative Wall Quilts
1895 Fallen Leaf Lane
Lincoln, California 95648
 USA 

If you have any questions regarding your order, please feel free to contact us at: 916-408-7757 or by email Betty@quiltcartel.com